Privacy Policy
Effective October 3, 2026
This policy explains what information sweetjtherapy.com collects when you visit or contact us, and how we use it. It covers this website only. Once you become a client, your health information is protected under HIPAA and described in our Notice of Privacy Practices, which we provide when you begin services and which you can request from us at any time.
Please don’t send health details through the website
Our website forms and email are for scheduling and general questions. Please don’t include details about your health, symptoms or history; we’ll gather what we need privately once we connect. Our forms and inboxes are not monitored for emergencies. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room.
Information you give us
When you fill out a form on this site, we collect what you enter, such as your name, email address, phone number, therapist preference and message. Form submissions are stored in our website system and emailed to our intake team so we can respond to you.
If you book through Zocdoc, your booking is handled by Zocdoc under its own privacy policy.
Information collected automatically
Like most websites, ours uses cookies and similar tools that collect information about your visit, such as your IP address, browser and device type, the pages you view and how you found us. We use:
- Google Analytics, to understand how visitors use the site and which pages lead people to contact us. It is never sent anything you type into our forms.
- Google Ads tags, to measure whether our ads lead to visits, when we advertise.
- Jetpack statistics from our website host, to count visits.
- Google reCAPTCHA, to keep spam out of our forms.
These providers process information under their own privacy policies. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google’s browser add-on at tools.google.com/dlpage/gaoptout.
How we use information
We use information to respond to you, schedule appointments, check insurance benefits when you ask us to, improve this website and protect it from spam and misuse. We do not sell your information, and we do not use your form submissions for marketing.
Your choices
If you contacted us through the website and did not become a client, you can ask us to update or delete what you sent. If you are or were a client, your records are kept as the law requires and as described in our Notice of Privacy Practices.
Security
We use reasonable safeguards to protect information sent through this site. No method of sending information over the internet is completely secure, which is another reason to keep health details out of website forms and email.
Children
This website is meant for adults. Parents and guardians can contact us on behalf of a child.
Changes to this policy
We may update this policy. The effective date above shows when it last changed.
Contact us
Questions about this policy or your information:
Jessica A. Sweet Therapy
2060 E. Algonquin Rd., Suite 702, Schaumburg, IL 60173
Phone: (847) 701-4191
Email: intake@sweetjtherapy.com